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NFDA Podcasts
 Because you need options as flexible as your schedule, NFDA now offers some of its most popular professional development courses via podcast, as well as other information to help you with your business and make the most of your member benefits. With just one click, you can download any of the offerings below to your computer, iPod or MP3 player and listen to them at your convenience.
Your info, your way – just another example of how NFDA continually strives to conveniently deliver the distance-learning information you need to better serve families and run your firms more effectively.
Educational Podcasts
Episode 1: “Risk Management: Controlling the Risk of Litigation for Small Businesses”
Presented by Michael Daney, Lord & Whip, Baltimore, Maryland, on October 15, 2006, during the 125th NFDA Annual Convention & Expo in Philadelphia, Pennsylvania.
Podcast length: 52:44
Download Size: Approx. 12.7 MB
Are you fully protecting yourself and your firm from the threat of a lawsuit? Does your funeral home operate at or above the standards required these days? Today's business reality has nothing to do with common sense. This session will provide funeral home owners and managers with 10 tips to effectively manage the risk of lawsuits and to minimize the risk of financial exposure from litigation. Learn the type of information you need to obtain after an accident, how to train your staff to effectively respond to customer incidents, and the importance of working with your insurance carriers in defending claims. (Approved by APFSP for 2 CE hours)
To download this free podcast, click below. [Help]
To purchase an online question set for CE, click here.
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Episode 2: “Guaranteed Funerals: Is Preneed Right for You?”
Presented by Curtis Rostad, Indiana Funeral Directors Association, Indianapolis, Indiana, on October 17, 2006, during the 125th NFDA Annual Convention & Expo in Philadelphia, Pennsylvania
Podcast length: 56:54
Download Size: Approx. 13.7 MB
When considering preneed, have you asked yourself: “How do I determine if my preneed program is successful?” “How important is an active preneed program to my survival?” “What should I do if I think my preneed program is not helping my business?”
Learn the answers to these questions and more, including whether or not you should guarantee preneed funeral costs, the best insurance/trust company to use, and why the success of your firm depends less on preneed and more on your at-need services. (Approved by APFSP for 2 CE hours)
To download this free podcast, click below. [Help]
To purchase an online question set for CE, click here.
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Informational Podcasts
Episode 1: “What Happens in D.C. Doesn't Stay in D.C. – The Who, What, When and How behind NFDA's advocacy office and Why this stuff should matter to you.”
Presented by John Fitch Jr., NFDA senior vice president of advocacy, on March 7, 2007, via Web conference from NFDA's office in Washington, D.C.
Podcast length: 26:55
Download Size: Approx 6.5 MB
Sure, we all know we should eat better, exercise more or vote regularly, but how many of us really do so? Likewise, NFDA-member surveys continually reaffirm the importance of the association's full-time staff in D.C. as they work on your behalf and the families you serve, yet too many funeral service professionals do not fully appreciate NFDA's advocacy efforts through their active involvement in the legislative/regulatory process and by contributing to the NFDA PAC.
This informative podcast by John Fitch Jr., NFDA senior vice president of advocacy, explains the “who, what, when and how” behind NFDA's Advocacy Division and, most important, why your active support and involvement directly benefits you, your firm and the families you serve.
To download this free podcast, click below. [Help]
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Episode 2: “Interview with the Expert: The Funeral Rule and Third-party Merchandise Issues”
Presented by T. Scott Gilligan, NFDA General Counsel, on May 14, 2007 , via Web conference from Gilligan Law Offices in Cincinnati , Ohio. Podcast length: 10:57
Download Size: Approx. 2.5 MB
T. Scott Gilligan serves as NFDA's General Counsel and is widely recognized as a preeminent authority on the Federal Trade Commission (FTC) Funeral Rule. This must-hear podcast results from a recent meeting involving Gilligan, NFDA Senior Vice President of Advocacy John Fitch Jr. and FTC staff in Washington, D.C. During this informative episode, you will hear Gilligan directly address many of the compliance concerns surrounding the Funeral Rule given the rise of merchandise ordered from third-party providers, including handling fees; indemnification forms; delivery, storage, transportation and ordering; merchandise receipts; and – exclusive to NFDA and this podcast – the latest developments concerning whether you can require a family to inspect third-party merchandise delivered to your firm.
To download this free podcast, click below. [Help]
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Podcast Problems?
Please refer to the Help section of your media player for instructions on how to import/add the podcast file to the library of your media player or to import it into your MP3 player. To download the lastest version of a compatible media player, please click on a link below:
We Want to Hear From You!
To help NFDA improve future podcasts, or to request a podcast on a specific topic, please send your comments via e-mail to podcasts@nfda.org or call your personal NFDA member services representative at 800-228-6332.
All podcasts © NFDA 2007
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