The Department of Veterans Affairs (VA) is looking for your opinions and experiences serving veterans’ families.
As you may know, effective July 7, 2014, the Department of Veterans Affairs (VA) amended its regulations governing entitlement to monetary burial benefits, which include burial allowances for service-connected and non-service-connected deaths, a plot or interment allowance, and reimbursement of transportation expenses.
As amended, the regulations establish rules to support VA’s automated payment of burial allowances directly to surviving spouses. To facilitate efficient processing of claims, the VA began to automate certain payments to surviving spouses based upon information in VA systems as a first priority and established a priority of payments for other eligible individuals. As a result of this revised priority of payment, VA no longer prioritizes payment to funeral directors or other service providers.
In addition, the rule assigns responsibility for making burial arrangements for unclaimed veterans with the Director of the VA Regional Office in the area in which the veteran died. To the extent that a funeral home provided burial services for the remains of an unclaimed veteran, it is an eligible “entity.”
Please take a few minutes to share your opinions and experiences on how these changes are affecting your business by completing a short survey by June 22.