Calendar
Event
- Title:
- Upping Your Game: What to Do When the Competition Levels the Playing Field
- When:
- Jan 12, 12 1:00 pm CT - 3:00 pm CT
- Where:
- NFDA Webinars -
- Category:
- Business Management
Description
(2 CE hours)
Achieve more in customer service this year!
If tribute videos, personalized memorials, and online eulogies are status quo for funeral homes in your market, it's time for you to do them better than anyone else! Break the mold by taking responsibility for the content and quality of the services your firm offers. Funeral service marketing and merchandising expert Doug Gober will share ideas to help you:
- Add healing moments to the personalization tools you're already using
- Rethink clergy stereotypes in order to serve families' spiritual needs better
- Create a marketable, profitable difference for your business
Presenter: Douglas Gober
Doug Gober began his funeral service career 32 years ago. He has worked for Carriage Services, Matthews International, and Batesville Casket Company. Currently, Doug is Senior Loan Officer for Live Oak Bank, serving as the domain expert on funeral businesses. Doug has presented funeral service marketing and merchandising seminars worldwide. He was a top-rated speaker at the 2010 and 2011 NFDA Convention & Expos.
Important Accessibility Information for this Webinar
This webinar contains audio features that are only accessible via your computer speakers. Audio will not be available via speakerphone. For the same reasons, this webinar is not compatible with Macintosh computers.
Registration Fees
NFDA Member 1st Registrant (includes CE) - $159
Additional Member Registrant requiring CE - $ 60
Nonmember 1st Registrant (includes CE) - $199
Additional NM Registrant requiring CE - $105
Venue
- Event Type:
- NFDA Webinars
Description
NFDA 2012 Teleconferences & Webinars Sponsored by
Director's Select Retirement Plan
DSRP administered by Milliman │ Endorsed by NFDA
Note: All times listed are Central Time.
Registration for Webinars closes two hours before the start time.
State CE approval varies; some states do not approve for CE any distance learning courses or courses that are business-related. APFSP approves all NFDA courses. For details, click here.
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