| Certified Preplanning Consultant Program (CPC) |
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The only national certification program in the specialized field of advance funeral planning, NFDA's Certified Preplanning Consultant (CPC) Program promotes the expertise and professionalism of those who are eligible to assist in the process of advance planning under state preneed laws and sets the industry stardard of excellence and integrity in preplanning through voluntary certification. Through the CPC designation, NFDA grants formal recognition to individuals who have met certain predetermined professional qualifications including successful completion of the CPC examination, which is independently scored by an outside testing firm. What can CPC certification do for me? Becoming CPC certified can enhance your reputation by recognizing that you have met the national standard of excellence in preplanning. The CPC credential adds value to your relationships with families - telling them you are committed to delivering exceptional service, maintaining the highest ethical standards, and advancing your professional knowledge. Created by funeral service professionals in response to consumer expectations for service with integrity in 1996. Who qualifies for CPC Certification? You must be eligible and permitted by state law to preplan funerals with the public and currently employed in the preplanning field. Funeral directors: no employment minimum in preplanning field. Eligible non-funeral directors: verifiable 12-month minimum employment in preplanning field prior to date of application required. A CPC Associate designation is also attainable for key preplanning staff. Can I earn CE? Yes - most state funeral licensing boards and many state insurance licensing boards approve CPC seminars and correspondence study for continuing education; approved hours vary by program and state. CPC Purpose, Vision and Mission CPC Program Overview (PDF)
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