Event Details

Webinar: Do-It-Yourself Memorials (with a Little Help from the Funeral Director)

January 11, 2018, 01:00 PM - 02:00 PM
NFDA Webinar
Map & Directions

All webinar times are U.S. Central Time.

1 CE hour

Create meaningful funerals that cater to a DIY family’s needs

When the U.S. economy cratered in 2008, people were forced to become more budget conscious. As a result, the public is more resourceful and creative in memorializing loved ones and in some cases, the funeral director is cut out of the equation or left on the outside looking in.

But it doesn’t have to be that way! Join Lacy Robinson to discover how you can reposition your role and partner with DIY family members that want to bring additional value to their loved one’s life tribute event. Learn how to open the discussion about unique ideas and meaningful participation. Discover new ideas and great resources, and gain confidence to embrace the growing DIY culture. Attendees will be entered in a drawing to win gifts to spark your creativity. 

Learn how to:

• Understand the importance of offering all the options, every time.

• Implement creative packages and unique choices using suggested language for the GPL.

• Give families creative control and behind the scenes participation.

• Expand your credibility and speak the DIY language to better connect with hands-on individuals.

About the Presenter

Lacy Robinson, CFSP, Director of Member Development for the National Funeral Directors Association. Lacy develops and facilitates training programs for NFDA members. She regularly presents continuing education programs on local, state and national levels establishing NFDA as the leading provider of training and development for funeral professionals. Lacy is a licensed funeral director/embalmer, a certified funeral celebrant and certified member of the Academy of Professional Funeral Service Practice. 

Registration Fees

U.S. Dollars on U.S. Bank