January 24, 2019, 01:00 PM - 02:00 PM
NFDA Virtual Roundtable
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All times are U.S. Central Time.
1 CE hour
Coffee Hour with the Cremation Experts
Cremation is here to stay – are you willing to make the changes needed to survive… and thrive?
Cremation experts Nicodemus, Oakey and Sanden will discuss considerations for connecting with cremation families, how your crematory can determine your success and how to explain why families should choose you over your competitor.
From implementing a facilities tour that will help consumers understand the value of what your funeral home does to providing a comfortably designed cremation center that allows families to witness the cremation, you’ll gain useful insights to help create a more meaningful experience for families.
Improve service to families that choose cremation
Describe key features of a viewing suite
Learn why offering customized cremation rituals to every family is important
Approved for 1 CE hour by APFSP and by most state and province licensing boards.
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About the Presenters
Mike Nicodemus is Vice President of Cremation Services for NFDA and former Vice President of Cremation Operations at Hollomon-Brown Funeral Homes. He is President of Nicodemus & Associates LLC Consulting Services and a Past President of the Cremation Association of North America (CANA).
Sammy G. Oakey, III, is President of Oakey’s Funeral Services and Crematory. He is also Chairman of the Board of Directors and serves on the Executive Committee of the firm.
Adam J. Sanden, CPA, is a Partner at Brunner Sanden Deitrick Funeral Home & Cremation Center and has worked in the family business since 2007. Prior to joining the family business, Sanden spent 3 years in private and public accounting.
NFDA Member (includes CE)
Nonmember (includes CE)
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