April 23, 2019, 12:00 PM - 01:00 PM
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NFDA Members Only Free Webinar
Sponsored by Ring Ring Marketing
All webinars are at U.S. Central Time.
CE is not available for this free event.
Online reputation is now as critical as word of mouth, so your funeral home needs lots of positive reviews.
Excellent community standing has always been critical for funeral home success and in today's digital age, online reputation is just as important as "offline" word of mouth. Today's funeral homes need excellent online reviews—and lots of them.
Positive online reviews help position your firm as a trusted leader in the community. It's not as hard as you might think to respectfully ask families for reviews—you just need to approach it in the same thoughtful, considerate manner you handle all services.
Join us to learn how you can leverage positive online reviews to increase your bottom line and how to mitigate the damage of negative or fake reviews.
Understand how online reviews can increase website traffic and improve SEO
Gain confidence in respectfully asking families for reviews
Effectively mitigate the impact of the occasional negative review
About the Presenter
Welton Hong is the founder of Ring Ring Marketing, which specializes in helping independent funeral homes generate more calls through digital marketing. Welton is the author of the book Making Your Phone Ring with Internet Marketing for Funeral Homes and a regular contributor to NFDA's The Director magazine.