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January 1999

The Director - Features

Stop the Revolving Door

A positive company culture is critical in today's competitive market

Written by David Tobias

Qualified and dependable employees are an invaluable asset to a firm. To compete for the best employees, many large firms are offering big benefits, including high salaries, appealing retirement plans, child care and tuition. This has made retaining employees a challenge for many small businesses. How do you keep them from jumping the fence when the grass looks much greener on the other side? In Stopping the Revolving Door—A positive company culture is critical in today's competitive market, Dave Tobias of Tobias Funeral Home, Dayton, Ohio, reveals how his firm has achieved remarkable averages in employee retention. Members of his funeral home staff average 18 years with the firm and the top 10 funeral directors average 25 years. He explains how his firm s emphasis on maintaining a positive company culture has helped the staff's morale. Tobias, a graduate of the Cincinnati College of Mortuary Science, has served as president of the Ohio FDA and as an NFDA Policy Board member.