April 1998
The Director - Features
The Future of Funeral Service -- Opportunities and Challenges
It wasn't very long ago when preneed, cremation and federal regulations had little affect on the business practices of funeral homes in the United States. To say the least, times have changed. It makes us wonder what changes, and challenges, lie in our future.
The Future of Funeral Service—Opportunities and Challenges, written by Daniel E. Buchanan, highlights the obstacles funeral directors need to overcome and how they can turn these challenges into opportunities. Buchanan is the president of Gupton-Jones College of Funeral Service, Atlanta, GA, and chair of the
American Board of Funeral Service Education.