November 1997
The Director - Features
Nothing Endures But Change
Not a day goes by without change. Every day new inventions are being built and new services offered to the public. How will the funeral service profession adapt to the changes that lie ahead?
Nothing Endures But Change, Education Will Help You Prepare For It, by Emily Domurad, explains how a successful career as a funeral service professional is based on continually improving the complex skills that make it possible to provide the services that every family deserves.
The article also stresses the importance of properly handling the first call the funeral home receives from a family and explains how to make that first impression positive.
Domurad, an associate of Sessions Group, wrote and designed the Catalog of Educational resources for the Reputation Builder program.
