August 2002
The Director - Features
Our Competitive Strength: Human Capital
The CEO of hospitality giant Marriott International shares five principles to attract and retain quality employees if you wish to prosper in the new e
Finding and keeping employees has never been easy, but now full employment has converged with a service and information economy, making recruitment and retention the most pressing challenge facing American business today. Some may view the labor shortage as a passing problem, the consequence of a hot economy, but others are convinced the challenge of recruitment and retention of the best talent will be with us for at least another 10 to 15 years.
In J.W. Marriott Jr.’s article, Our Competitive Strength: Human Capital, he talks about effective employee recruitment and retention including topics like getting it right the first time, money not being the only thing, making sure a caring workplace is a bottom-line issue, etc. Marriott is chairman and chief executive officer of Marriott International, Inc.
