May 2002
The Director - Features
In Search of Common Ground
NFDA’s Funeral Service Consumer Protection Forum explores ways in which the industry, consumer advocates and government representatives can better pro
This article covers the Funeral Service Consumer Protection Forum that was held March 21, 2002, in the Mayflower Hotel in Washington, D.C. The forum was held in response to the widely reported, egregious breaches of the public trust by funeral service and its practitioners that marked the end of 2001 and the first two months of 2002.