March 2002
The Director - Features
Accommodating the Hearing-Impared Clients Under the Americans With Disabilities Act
Questions continue to arise regarding the responsibilities of funeral homes to accommodate hearing-impaired clients. Under the Americans with Disabilities Act, are funeral homes required to provide interpreters? Is a public accommodation required to provide assistive listening devices?
The article, Accommodating Hearing-Impaired Clients Under the Americans with Disabilities Act, answers these questions and how the Act impacts funeral homes. The article was written by NFDA general counsel T. Scott Gilligan, a partner with the law firm of Statman, Harris, Siegel & Eyrich in Cincinnati, Ohio.