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September 1999

The Director - Features

Workforce Stability

Increase your firm's efficiency and bottom line by reducing costly employee turnover

Written by Roger E. Herman

When the 1986 Tax Code was implemented, it posed a significant danger to family owned businesses wishing to pass their business to the next generation. This prompted individuals to find innovative techniques using second-to-die insurance to achieve family objectives. This kind of insurance insures two people, but pays only on the death of the last to die. Funeral directors need competent, dedicated people to get the work done and properly serve customers. A firm that has high employee turnover often has problems achieving a stable relationship with customers and suppliers. While not always measurable, workforce stability or instability will definitely affect a funeral home's bottom line. Workforce Stability—Increase your firm's efficiency and bottom line by reducing costly employee turnover discusses the challenges businesses with high employee turnover must overcome and today's employment trends. It also explains six ways managers can enhance staff morale and retain their valuable employees. The article was written by Roger Herman, author of Keeping Good People and Lean & Meaningful. A certified management consultant, futurist and speaker based in Greensboro, NC, Herman concentrates on organizational development, employee retention and workforce/workplace trends. His weekly "Trend Alert," an e-mailed advisory about what is coming, is available at no charge. Call 800-227-3566 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .