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As seen in The Director

September 2009

The Director - Features

Retention: The State of the Funeral Industry

Written by Thomas Shaw

While attracting quality individuals to the funeral service profession is important, retaining those individuals is the nexus of job satisfaction. The results of The Funeral Directors Workforce Retention Study pertaining to the work satisfaction of licensed funeral service professionals, including items like "Trust funeral home management," "Like work schedule," "Often bored at work" and "Not utilized to potential."