Articles
July 2001
The Director - Features
Better Relations With EMS Personnel
The impression funeral directors make with emergency medical service personnel can have a lasting impact
The impression funeral directors make with emergency medical service personnel can have a lasting impact. In today's society, an increasing number of calls that once went directly to a funeral home when a family thinks that someone has died now go to 9-1-1 operators, and an ambulance typically arrives instead of a removal vehicle.
In Better Relations With EMS Personnel, John Zurik who worked for 22 years as an EMS before entering the funeral service profession, reminds his readers that the EMS often have more contact with the public and their impression of to a funeral home can impact the public's view. Zurik also reminds the reader that EMS personnel were not trained in the same procedures as funeral service professionals and he suggests ideas to educate and work together with the EMS personnel.
John Zurik owns and operates the Zurik Funeral Home in Beaver, PA, and is an NFDA Pursuit of Excellence program participant.
