Articles
September 2008
The Director - Features
Eight Steps to Implementing Change in Your Funeral Home
In funeral service, change historically has occurred slowly. But today, the rate of change is accelerating, and it’s an organization’s ability to adapt and capitalize on change that will determine it’s long-term survival and level of success. Siverls proposes eight steps to driving change in your funeral home.Allen M. Siverls is a licensed funeral director and president/CEO of The Triumph Group, a management-consulting company specializing in funeral homes.