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    Christine Pepper, CAE - Chief Executive Officer 
   Responsible for all facets of the Association’s operations. Works with the President to set agendas for meetings, priorities for recommendations, and ensures compliance with Board decisions. 
    262-789-1880 
     800-228-6332 Toll-Free 
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Click on the department name below to view staff photos and responsibilities. 
Administration   
Stephanie Cullen, Executive Assistant
Advocacy   
Lesley Witter, MPA, CAE, Senior Vice President, Advocacy
Business Development   
Anthony Kaniuk, Director - Industry Relations 
Lorri Wagner, Director - Business Development
Lauren Karlik, Business Development Coordinator
Communications   
Stephanie Wagner, Chief Marketing Officer
Gail Marquardt, Vice President, Consumer Engagement
Greg Haag, Director of Marketing
Jessica Koth, Director of Public Relations
Janet Hensel, Digital Media Manager
Scott High, Art Director
Michael Kopczynski, Research Manager
Whitney Mosby II, Marketing Manager
Gabe Schauf, Marketing Specialist
Cremation Services   
Mike Nicodemus, Vice President, Cremation Services
Education/Meetings   
Kristi Klemens, Director, Convention, Events and Meetings
Heather Schrader, Meetings Manager
Laura Sear, Director of Education
Sara Moss, Associate Director, Education
Lanae Strovers, Trainer
Nicole Krause, Education Program Manager
Jacklyn Ellis,  Education Coordinator
Finance   
Todd Etheridge, CPA, Controller
Julie Bernard, Accounts Payable/Resource Manager
Annette Durfee, Accounting Specialist
Carol Jo Shonka, Mailroom Coordinator
Information Technology   
Bradley Roark, Information Technology Administrator
Matthew Roell, Systems Engineer
Conner Miller, I.T. Support Technician
Legal   
Chris Farmer, General Counsel
Member Relations   
Anna Bernfeld, Senior Vice President
Kim Klotz, Senior Business Systems Analyst
Javier Roque, Bi-lingual Member Services Representative
Reagan Masini, Member Services Representative
Kaitlyn Rekrut, Member Services Representative
Morgan Schlender, Endorsed Partnership Manager
Wanda Sheber, Member Services Assistant
Publications   
Edward J Defort, Publisher & Editorial Director
Annamarie Higley, Managing Editor
Brooke Krishok, Art Director
Funeral Service Foundation   
Jedd Lapid, Executive Director
Jessica Bursi, Project Coordinator
Christina Von Den Bergh, Foundation Associate